WebEx Advantages:

 1) Webex is compatible with routers;
 2) Webex is compatible with software firewalls;
3) Multiple computers can access webex through the same router;
 4) Webex has 24/7 tech support: 866.229.3239 

Please follow these instructions for reaching and utilizing the new classroom.
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Open up Internet Explorer and go  https://escondidotutorial.webex.com/
Click on the link to the Meeting Center (above, next to the Welcome sign).
Find Dr. Lund's Meeting:*  * If you don't see my name, please wait.
    * With WebEx the room can't open until the teacher is there.
Click on Join now (next to Dr. Lund's Meeting)
Type in your own name (first and last name are required)
Type in your email address
Use the password which I will send you following registration.
Follow the instructions if WebEx prompts you:
1. to click on the Information Bar;
2. for permission to install something (like "Active X");
3. to run an Audio Test, etc.  Be sure to give the program the correct and current information about your system e.g. whether or not you use a PC or a Mac or a laptop and whether or not you use headphones; WebEx will make adjustments to accommodate your computer) When you enter the classroom decline the prompt to "join the conference: until you first run the Audio Setup.  Go to the menu bar in the top left-hand corner and select "Communicate/Audio Setup Wizard;" Follow the instructions as you are prompted.
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NOT TO WORRY!  IT MAY TAKE A BIT...
You should be able to hear someone speaking within a minute or two of logging on (don't panic if you don't hear anything right away).  It takes a little while for the sound system to engage.  You will only be able to use your microphone when the microphone is "passed" to you by the Host or the Presenter (usually the tutor).  There may be a window that says: "Preparing Internet phone..." and on slower computers it may take up to 20 to 30 minutes to finish down-loading.  However, you should only have to do that periodically (the first time you use WebEx and after new updates).
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YOU MIGHT NEED TO USE THE CONTROL KEY:
If you don't have a headset, or if the sound isn't transmitting, then you may need to hold down the "Control" key (bottom left-hand corner and/or bottom right-hand corner of your keyboard) when you are speaking.

YOU MIGHT NEED TO RECONNECT/START OVER:
If you can't get audio or lose audio then you might have to start the process over (leave the room and return). 

YOU MIGHT NEED TO UPDATE YOUR BROWSER:
WebEx supports most browsers, but make sure that you are using the most recent version of your browser.  Older browsers can cause problems with the audio transmission.

PROBLEM WITH SLOW COMPUTER CONNECTIONS: 
Check to make sure that you have a stable bandwidth during the session. You can check if you have the desired bandwidth by following these steps:

1. Go to the website http://www.pcpitstop.com/internet/default.asp
2. Click Measure Download Speed.
3. Click Run Bandwidth Test. An image will be loaded on the browser to test
the connection speed.
4. Wait for the test results until the image gets fully loaded on the browser.
5. Please ensure that the download speed is more than 256 kilobits per second. If it is below 256 kilobits per second you may have to contact your IT department to test the internet connection.

Don't forget to use the Audio Setup wizard available on the "Communicate" menu to properly set up the VoIP.

YOU CAN CALL TECH SUPPORT 24/7:
If you continue to have trouble there is a WebEx Tech Support center which you can call for help.
The number is: 866-229-3239.   They will want to know the WebEx address for our classroom:
https://escondidotutorial.webex.com/meet/Dr.Lund